Get ready for an amazing family experience!
As you might have guessed so far, I’m not a fan of writing reviews nor do I try to promote companies or businesses.
But after yesterday’s experience, I’ve decided I must rethink my ways. The reason behind that is not just so you get inspired by my posts but actually to able to make better choices when it comes to travelling. Because, oh boy, I know how painful it is and how stupid one can feel after having a bad experience.
What does it mean to fly “low cost”?
Let’s see what Wikipedia defines as being “low cost”…”A low-cost carrier or low-cost airline (also known as no-frills, discount or budget carrier or airline, or LCC) is an airline without most of the traditional services provided in the fare, resulting in lower fares and fewer comforts.”
I thought exactly the same thing, no fuss, no such thing as big expectations and you’d probably expect poor customer service too.
Let me tell you that yesterday I was surprised and completely over the moon with Jet2.
Family oriented…” please take me on board!”
First and foremost, the planes seem to have more leg room than other low-cost airlines. I could actually feel my legs after landing, so that’s a first.
Let’s start with the beginning. As soon as the gate number was announced, we went there expecting it to be a long and boring process. To our surprise, we were met by some very friendly faces. Everything happened so quickly that we started to wonder if maybe we have priority boarding. I did actually check, we didn’t haha! Then my son insisted to get loads of pictures for one of his friends, who’s passionate about planes. I was actually scared of this, thinking of how many sour faces ( as we Romanians call them) I’ll have to deal with. Guess what? I couldn’t see one sour face for the entire flight, what with everyone in holiday mode.
Did you say “cockpit”?
I was so impressed to see that they have given my son permission to visit the cockpit and have a chat with the captain. Any child’s dream, right? C’mon now! How would you feel to be a 7 – 8-year-old kid and to have many dreams, one of them being that you and your friend would pilot a huge drone one day and then someone brings you closer to that for a minute?
Thank you Jet2, thank you, Captain Dan, for being so kind and patient.
And that’s not all…every single member of staff have been friendly, helpful and welcoming. It might be cause of their bright red uniform? I don’t know. All I know is that we had the greatest start to our holiday and I’m completely grateful. I would definitely fly with them again.
What about before that?
Before we get on the plane, we find ourselves at the Birmingham airport, looking for a place to have breakfast. The choice is overwhelming, believe me! But as soon as we have passed the security checks, we find a friendly place to be in Pret a Manger . Very chatty and friendly staff, good and fresh food and a feeling of ” we do understand you have a long way to go”. Yes, this is how I would describe it best. If you do go in, ask for the charming Victor…lovely character. Massive thank you to him.
As always, see you in my next post!